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Payment options:
We accept VISA, Mastercard & American Express. Credit card information entered in the site is secure and safe. All orders placed on this website are encrypted, thereby protecting any credit card information that is submitted at the time of the order. We will be pleased to accept your order by phone or fax. Please call 312-738-2290 and we will provide you with product recommendations and other information to meet your needs.
General Inquires
Customer Service hours are from 11:00 a.m. to 7:00 p.m. CST Monday through Friday. Please contact Customer Service by phone or fax at 312-738-2290 or by e-mail at soap@abbeybrown.com. Please include your name, e-mail address and daytime phone number. Customer Service will contact you within 2 business days.
Orders shipped within the 48 contiguous states are shipped via USPS Priority Mail.
Orders must be deliverable to a street address not to a Post Office Box.. Shipping charges are automatically calculated and added to your order. All orders are
Processed on a secure server.
Product Returns
We hope that you are completely satisfied with your order. If you would like to return any product, you may do so at any time up until the 14th day after their receipt on the strict condition that the product has not been removed from its original packaging and that the packaging has not been damaged (unless the product is defective). Please note that we will only process returns for orders placed directly with Abbeybrown.com
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